Terms and Conditions

Price policy and Booking terms

Ocean Zone Divers reserves the right to alter its prices as a result of any foreign government action, currency fluctuations or increase in transportation costs. If the increase is greater than 20% of the original cost the client may cancel and obtain a full refund, excluding the deposit paid any insurance premiums due and less an administration fee of 50 US$.

Cancelation and Booking changes

Cancellation - If you wish to cancel your training or trip, written notification or by email must be given to Ocean Zone Divers by the person who signed the booking form and will only be deemed cancelled when you are in receipt of a response from Ocean Zone Divers. The date of cancellation will be the date Ocean Zone Divers receives this notice. Deposits and insurance premiums are non-refundable. We will only accept a cancellation 40 days prior to the start date of scheduled training or departure of trip. If you cancel within 40 days you are liable for the whole amount outstanding.
Booking Changes - It is important that any special requirements are stated on the booking form. If once the booking form has been accepted you wish to make any alterations to the details e.g. change of name, date, Ocean Zone Divers will do all it can to assist you through it under no obligation to make any alterations. You will also be liable for an administration fee of 55 USD and any additional charges that may arise due to the alterations.
Force Major - Ocean Zone Divers accepts no responsibility for and shall not be liable in respect of any loss or damage or alterations, delays or changes arising from unusual and unforeseeable circumstances beyond its control, such as war, or threat of war, riot, civil strife, industrial disputes, including air traffic control dispute, terrorist activity, political unrest, change in government regulations natural and nuclear disaster, floods, fire, and adverse weather conditions, technical problems with transport, closure or congestion of airports or ports.

Deposits

Ocean Zone Divers will not accept any bookings without a signed booking form and a 30% deposit being paid. Payment will only be accepted by cash, credit cards (surcharge of 3%), PAYPAL or direct bank payment by wire or deposit at branch.

Final payments

The outstanding balance becomes due 30 days prior to the agreed trip or on the day of your course start.

Training and Trip Description

It may prove necessary for Ocean Zone Divers to amend or modify a training course or trip or its contents due to local conditions. You agree to such variation or modifications being made and also agree to be bound by the decision of the representatives appointed by Ocean Zone Divers.

Diving

Proof of diving qualifications by recognized agency is compulsory. Clients must submit their diving qualifications to the instructor or dive guide before diving or training can commence. All clients must complete a health evaluation form and if required take a diving medical. If the client has medical conditions and does not disclose them to Ocean Zone Divers this will result in termination of training and no liability will be accepted by Ocean Zone Divers.

Responsability for diving

Ocean Zone Divers has taken great care to choose the diving sites, diving operations and tour operators and makes every effort to ensure the highest standards of diving etiquette and safety. However, clients are advised that diving takes place at their own risk and where necessary they will be required to complete liability release forms. Divers must behave in a fit and proper manner at all times in accordance with all recognized diving practices and procedures and take proper responsibility for their own safety. Clients are advised that certain dive sites are very remote, either by distance or time or both, from a decompression chamber. Ocean Zone Divers reserves the right to withdraw any person whose actions or conduct is considered in its absolute discretion to be incompatible with the safety of others. All divers understand that diving comes with risks they may harm or even result in death and that in diving with Ocean Zone Divers all divers diving will dive within their current certification and should fully understand the risks.

Diving certification

Certification on any diving course is earned by meeting all the course standards both practical and academic. Students are required to sign releases and fill in medical evaluation forms and must not hide any known problems.

Insurance

It is your responsibility to ensure that you have adequate insurance cover for the level of diving you are to participate in. We also recommend that you subscribe to a travel insurance, which can be mandatory depending on your final destination. Every client is required to hold a health insurance that covers accidents and maladies and optionally loss of luggage or other.

Equipment

For all equipment hire, Ocean Zone Divers requires a 300US$ deposit along with your passport until the equipment is returned to us in the same state it was provided. Any damage to the equipment will result in loss of deposit or proportion of depending on the extent of the damage.

Passport, Visa and Vaccinations

You are responsible for your personal travel documents. Please inquire prior to any trip when booking. Ocean Zone Divers will not accept any responsibility if a client does not conform to his obligations. If he misses his flight (invalid passport or other) the client loses all his rights on transport and service, no refund will be granted.

Reconfirmation

Reconfirmation of flights is no longer required by airways..

Got something to ask us ?

We are Technical diving education professionals and over the years we have been asked almost everything, feel free to look at our most commonly asked technical diving questions or contact us directly.